General Information
The DyD Platform is intended for Enrollment Managers, Data Submitters/Payers, Data Requestors, Data Analysts, Case Investigators, Data Quality Managers, and Providers.
The main functions of the DyD Platform include but are not limited to request and submit data, data quality checks, data exploration, access insights and reports, set levers and threshold for anomaly detections, and open and investigate fraud cases.
Yes, to get full benefits of DyD you will need to sign-up using your email Address. After registration, you will receive an email to activate your account and then you can login and start using various services of DyD.
Please make sure to check your spam folder. Also, please note that our platform supports Google, Firefox, and the latest version of Microsoft Explorer. Ensure that your browser is up to date, and you have cleared all browsing history and cookies. If you still have not received the email, please reach out to the DyD Help Center.
Yes, you can add collaborators to your account. Collaborators are external users invited by you to assist with the application forms, data submissions, and data requests.
A Collaborator is given permission to perform actions such as assisting with submitting or requesting data, tracking the status, and viewing and responding to emails in the message center. The submitter dictates the permissions for collaborators.
Collaborators can have two roles: Office Manager or Provider User.
The Message Center is used for communication between the user and the DyD system. In addition to these communications, users can also see system notifications in the Message Center. Users are encouraged to check their Message Center regularly. Please note that the Message Center cannot be used for external email correspondences.
DyD Platform has three options for users to obtain help:
-Use the Live Chat option, which is located at the bottom right of the screen. Professionals within the DyD Help Center will be there to answer your questions during normal business hours
-If you need help after normal business hours or you would rather send an email, you can contact the DyD Help Center via email-The third option is to call the DyD Help Center to talk to a representative
a.Approved Submitter/Payer.
b.Affiliated providers of Submitters/Payers.
c.Collaborators (office manager)
You can use the Submit Data button from the Submitter portal to upload your data securely to the SFTP server.
No.
a.A Requestor who is registered in DyD can request limited datasets.
b.An Internal User (research/data analyst)
The data submitted by the user goes through various quality checks and quality score is calculated. Further, if human interventions needed, it will be reviewed and gets approved. If the quality score is very poor, the data can be rejected.
The data requested by DyD user goes through review process first where the data availability is confirmed. If the data is available, then it will be reviewed by a committee of reviewers and finally it gets approved by the approver.
After approval of data request, the user will get a notification and email message with a link to view or download the requested data.
After submitting the data, you can access the quality reports from your submissions. Quality Manager can also access the Trend Analysis quality reports from the submissions page.
Yes, you can create a custom rule using Rule Editor under System Options.
Alert is a signal detected by the system for any kind of anomaly or fraud.
Alerts can be created by data analysts manually or the system can create an alert automatically based on the existing rules.
You can use Create Case action menu to create a case for an alert.
An investigator can be assigned to a case by using action menu and selecting Assign Investigator.
Currently only DyP providers can submit data into DyD after they get affiliated with Submitter. A provider gets an invitation email to login and submit data.
Submitters have an option to affiliate DyP providers in the submitter portal. Submitters can search providers using name or NPI and affiliate them with DyD. Providers get an email notification, and they can login to DyD to submit data into DyD system.
Yes, you can see the data submitted based on the permissions.
As of now only DyP providers can submit data. However, it is possible for non DyP providers to submit data into DyD after connecting through a third-party system.
Yes, you can see all the audit events under the Audit menu in DyD, if you have permission to access it.